Olerra Living Innovations

Privacy Policy

Effective July 14, 2026

Olerra Living Innovations ("Olerra," "we," "us") designs and builds accessory dwelling units (ADUs) in Colorado. This policy explains what information we collect through olerra.com — including our ADU handbook request, consultation booking, and free Property Check forms — and how we use it.

The short version: we collect what you give us so we can do what you asked — send your handbook, book your consultation, or check your property. We never sell your personal information, and we don't share it for anyone else's marketing.

Information you give us

What we collect depends on which form you use:

  • ADU handbook request — your email address, ZIP code, and what you'd like to do with an ADU.
  • Consultation booking — your name, email address, property address, and the appointment time you choose.
  • Property Check — your name, email address, phone number, preferred contact method, property address, intended use, preferred model or size, estimated budget, and any notes you add.
  • Direct contact — anything you include when you email or call us.

Information collected automatically

When you visit olerra.com, we and our service providers collect standard technical information: the pages you view, the site or ad that referred you, and general device and browser details. If you arrive from an ad or campaign link, we store its parameters (such as UTM tags and Google or Meta click IDs) in your browser for up to 90 days so that, if you later contact us, we know which ad or search brought you. See Cookies & similar technologies below.

How we use your information

  • To do what you asked — email you the handbook you requested, run your Property Check, and schedule, confirm, and follow up on your consultation.
  • To communicate about your project — respond to questions and discuss your ADU plans, quote, or build.
  • To improve our marketing and website — understand which ads, searches, and pages bring visitors and leads.
  • To send occasional updates — if you've booked a consultation or requested a Property Check, we may email you about our ADU services. You can unsubscribe at any time.

Requesting the handbook on its own does not add you to a mailing list — we send the handbook you asked for, and that's it.

How we contact you

We contact you the way you asked. Handbook and booking requests are handled by email. If you give us your phone number and choose phone or text as your preferred contact method, we may call or text you about your request — message and data rates may apply, and you can reply STOP to any text to opt out. Marketing emails include an unsubscribe link, and you can always email sales@olerra.com to opt out of anything.

Who we share information with

We share personal information only with the service providers that run our business, and only so they can provide those services to us:

  • Website hosting and maintenance providers.
  • Our customer-relationship and scheduling platform (HighLevel / LeadConnector), which stores form submissions and manages appointments and messages.
  • Email and text-message delivery providers.
  • Advertising and analytics platforms (such as Google and Meta), to measure how our ads perform.

These providers process information on our behalf. We may also disclose information if the law requires it, or as part of a business transfer such as a merger or sale. We do not sell your personal information.

Cookies & similar technologies

We use cookies and browser storage (localStorage) to remember campaign attribution for up to 90 days, keep the site working, and measure ad performance. Advertising platforms may set their own cookies when you arrive from one of our ads. You can clear or block cookies and site data in your browser settings; the site will still work, though we may no longer know which ad referred you.

How long we keep information

We keep personal information for as long as we're working with you, and for a reasonable period afterward for records, legal, and tax purposes. You can ask us to delete your information at any time — see your rights below.

Your rights & choices

Colorado residents have rights under the Colorado Privacy Act, and we extend the same courtesy to everyone: you may ask us to access, correct, or delete the personal information we hold about you, ask for a copy of it, or opt out of targeted advertising and marketing messages.

To exercise any of these rights, email sales@olerra.com. We may need to verify your identity before acting on a request, and we'll respond within 45 days. If we decline a request, you may appeal by replying to our response, and we'll take a second look.

Children

Our site and services are for homeowners and are not directed to children under 13. We don't knowingly collect personal information from children.

Security

We use reasonable technical and organizational safeguards to protect personal information. No website or system can be guaranteed 100% secure, but we work to protect what you share with us.

Changes to this policy

If we change this policy, we'll post the updated version here with a new effective date. Meaningful changes will be noted at the top of the page.

Contact us

Questions about this policy or your information? Email sales@olerra.com

Olerra Living Innovations · Colorado, USA